Why EPFO e-passbook facility is still down; other ways to view your passbook

EPFO e-passbook facility

I’m sorry to hear that some users are still facing issues with the EPFO e-passbook service. Here are some alternative ways to check your PF balance:

  1. Missed Call Service: You can check your PF balance by giving a missed call to 011-22901406 from your registered mobile number. Make sure your mobile number is linked with your UAN.
  2. SMS Service: You can also check your PF balance by sending an SMS to 7738299899 from your registered mobile number. Type “EPFOHO UAN” and send it to the number. You will receive your PF balance details via SMS.
  3. UMANG App: UMANG (Unified Mobile Application for New-age Governance) is a government app that provides access to various government services, including checking your PF balance. Download the app and link your UAN to it. You can then check your PF balance anytime.
  4. EPFO Portal: If the e-passbook service is not working, you can try logging in to the EPFO portal and checking your PF balance. Go to the EPFO portal, enter your UAN and password, and navigate to the “View” tab to check your PF balance.

I hope one of these alternative methods helps you check your PF balance. If you continue to experience issues, you can contact the EPFO helpdesk for assistance.

The EPFO portal is a website operated by the Employees’ Provident Fund Organisation (EPFO) of India. The portal provides a range of online services related to the management of employee provident funds (EPF) for the millions of employees enrolled with the EPFO.

Employees can access the EPFO portal to perform various activities, including:

  1. Register for a Universal Account Number (UAN)
  2. View and download the e-passbook, which contains details of the employee’s EPF contributions and balance
  3. Apply for an online transfer of EPF from the previous employer to the current one
  4. Link multiple Member IDs (MIDs) under a single UAN
  5. Update KYC details like Aadhaar, PAN, bank account number, etc.
  6. File online claims for withdrawals, advances, and pension benefits

The EPFO portal also offers various online tools and resources, including FAQs, calculators, and user manuals, to help employees manage their EPF accounts effectively.

To access the EPFO portal, employees need to register for a UAN and activate their account. The portal can be accessed through the official website of EPFO (https://www.epfindia.gov.in/site_en/For_Employees.php) or through the UMANG app.

UMANG App:

UMANG (Unified Mobile Application for New-age Governance) is a mobile application launched by the Indian government to provide access to various government services on a single platform. The app is available on both Android and iOS devices and can be downloaded from their respective app stores.

UMANG provides access to various government services, including EPFO, Income Tax, Passport Seva, and many more. Employees can access their EPF accounts through the UMANG app by linking their Universal Account Number (UAN) to the app. Once the UAN is linked, employees can perform various activities related to their EPF accounts, including:

  1. View and download the e-passbook
  2. Check their PF balance
  3. Link multiple Member IDs (MIDs) under a single UAN
  4. Update KYC details like Aadhaar, PAN, bank account number, etc.
  5. File online claims for withdrawals, advances, and pension benefits

UMANG is a convenient and user-friendly platform that allows employees to manage their EPF accounts from their smartphones. The app also sends push notifications to users about new services and updates, making it easy for employees to stay updated about their EPF accounts.

To use UMANG, employees need to download the app, create a profile, and link their UAN. The app also offers various features like multi-language support, personalized dashboard, and easy navigation to ensure a smooth user experience.

SMS Service:

The SMS Service offered by the Employees’ Provident Fund Organisation (EPFO) allows employees to check their EPF balance through their registered mobile number. To avail of this service, employees need to send an SMS from their registered mobile number to 7738299899.

The format of the SMS is as follows: “EPFOHO UAN” (where UAN is the Universal Account Number of the employee). For example, if the UAN of an employee is 123456789012 and their registered mobile number is 9876543210, they need to send an SMS in the following format: “EPFOHO 123456789012” to 7738299899.

Upon sending the SMS, employees will receive a reply from EPFO containing details of their EPF balance, including the employee’s and employer’s contributions, and the total EPF balance. The SMS service is available in multiple languages, including English, Hindi, Punjabi, Gujarati, Marathi, Kannada, Telugu, Tamil, Malayalam, and Bengali.

The SMS service is a quick and convenient way for employees to check their EPF balance without having to log in to the EPFO portal or the UMANG app. However, employees need to ensure that their mobile number is registered with the EPFO and linked to their UAN to avail of this service.

Missed Call Service:

The Missed Call Service offered by the Employees’ Provident Fund Organisation (EPFO) allows employees to check their EPF balance by giving a missed call from their registered mobile number to 011-22901406.

To avail of this service, employees need to ensure that their mobile number is registered with the EPFO and linked to their Universal Account Number (UAN). Once the mobile number is linked to the UAN, employees can give a missed call to the number 011-22901406 from their registered mobile number.

After giving the missed call, employees will receive an SMS from EPFO containing details of their EPF balance, including the employee’s and employer’s contributions, and the total EPF balance.

The Missed Call Service is a quick and convenient way for employees to check their EPF balance without having to log in to the EPFO portal or the UMANG app. However, employees need to ensure that their mobile number is registered with the EPFO and linked to their UAN to avail of this service.

It is important to note that the Missed Call Service is available only for registered mobile numbers. If the mobile number is not registered with the EPFO, employees need to register their mobile number and link it to their UAN to avail of this service.

Pros and Cons:

Here are the pros and cons of using the different methods to check EPF balance:
  1. EPFO Portal: Pros:

  • Provides access to a range of online services related to EPF accounts, including viewing the e-passbook, updating KYC details, and filing online claims.
  • Offers various online tools and resources to help employees manage their EPF accounts effectively.
  • Secure and reliable platform.

Cons:

  • Requires a stable internet connection.
  • Can be time-consuming, especially for employees who are not tech-savvy.
  1. UMANG App: Pros:

  • Provides access to EPF accounts through a mobile application, which is convenient for employees who prefer using smartphones.
  • Offers various features like multi-language support, personalized dashboard, and easy navigation to ensure a smooth user experience.
  • Sends push notifications to users about new services and updates, making it easy for employees to stay updated about their EPF accounts.

Cons:

  • Requires a stable internet connection.
  • Takes up storage space on the mobile device.
  • Employees need to download and install the app, create a profile, and link their UAN to use the service.
  1. SMS Service: Pros:

  • Quick and convenient way to check EPF balance.
  • Can be accessed from any mobile phone with SMS capability.
  • Available in multiple languages.

Cons:

  • Limited information is provided in the SMS, including the employee’s and employer’s contributions, and the total EPF balance.
  • Employees need to ensure that their mobile number is registered with the EPFO and linked to their UAN to avail of this service.
  • SMS charges may apply.
  1. Missed Call Service: Pros:

  • Quick and convenient way to check EPF balance.
  • Can be accessed from any mobile phone.
  • No SMS charges apply.

Cons:

  • Limited information is provided in the SMS, including the employee’s and employer’s contributions, and the total EPF balance.
  • Employees need to ensure that their mobile number is registered with the EPFO and linked to their UAN to avail of this service.
  • Employees may miss the call if their phone is not nearby or if it is switched off.

Conclusion:

In conclusion, there are multiple ways to check the EPF balance, including using the EPFO portal, UMANG app, SMS service, and missed call service. Each method has its pros and cons, and employees can choose the method that suits their preferences and requirements.

For employees who prefer using online platforms, the EPFO portal and UMANG app provide a range of online services related to EPF accounts. The SMS and missed call services, on the other hand, are quick and convenient ways to check the EPF balance from any mobile phone. However, employees need to ensure that their mobile number is registered with the EPFO and linked to their UAN to avail of these services.

Overall, these services make it easier for employees to check their EPF balance and manage their EPF accounts, which can help them plan their finances better and make informed decisions about their retirement savings.