On the very first day of the new year, Slack starts etlyons theverge was discontinued. Customers may experience difficulties loading channels or connecting to Slack at this time, the firm warned on Monday morning. Our staff is conducting an investigation, and as soon as we have more information, we will update you. We regret any inconvenience this has caused.
Around 10AM ET, users started reporting problems, and at 10:14AM, the firm provided its first status update on the issue. We here at The Verge were able to switch over to Slack starts and begin working there at roughly 1:30PM ET, and we haven’t experienced any interruptions since. As of 12:29PM ET, the service looked to be gradually returning to normal for some users.
Slack initially complained about problems connecting to the service and sending messages. The scenario was escalated to a full-blown outage at 11:20 AM ET, with all functions of Slack— including log-ins, messaging, calls, and connections— displaying as unavailable. According to the update page, “all hands are on deck on our end to further investigate.”
According to Slack’s most recent update at 1:51 PM ET, the firm is still attempting to fix a few persistent problems:
According to an update at 3:12 PM ET, the majority of the issues had been fixed and the platform was operating normally, but some email notifications and calendar connections with Google and Outlook were still malfunctioning. The organisation expressed its regret and stated that it was striving to find a solution.
What might have caused the outage, which lasted many hours, has not yet been disclosed by Slack.
Update, 11:30 AM ET: Added that Slack’s services are now completely down due to the problem.
Added at 12:35 PM ET: that some users might see a resumption of the service.
Update, 2:14PM ET: Added Slack’s latest update note, and that we at The Verge don’t seem to be experiencing issues anymore.
Update 3:32PM ET: Added latest from Slack that most functions were returning to normal.